Privacy Policy

Last Updated: January 15, 2025

Introduction and Commitment

At ThinkHub Connecto, we understand that managing your budget surplus requires trust – not just in our educational programs, but in how we handle your personal information. This privacy policy explains our approach to data protection while operating in Thailand's regulatory environment.

We've designed our data practices around one simple principle: your information should help you make better financial decisions, nothing more. When you engage with our budget surplus management education, we collect only what's necessary to provide meaningful learning experiences.

Information We Collect

Personal Information You Provide

  • Name and email address when enrolling in programs
  • Phone number for program updates and support
  • Professional background relevant to financial education
  • Learning preferences and goals
  • Payment information processed through secure third-party providers

Automatic Information Collection

Our website collects standard technical information including IP addresses, browser types, and page visit patterns. We use this data to improve our educational content delivery and ensure our platform works well across different devices.

We don't use invasive tracking technologies. Our focus remains on providing valuable budget surplus education rather than building detailed user profiles.

How We Use Your Information

Your information serves specific educational purposes. We use it to customize learning materials based on your experience level, send program updates, and provide technical support when needed.

We never sell your personal information to third parties. Period. Our business model depends on educational quality, not data monetization.

Communication preferences remain under your control. You'll receive essential program information, but marketing communications require your explicit consent and can be stopped anytime.

Data Storage and Security

Your information is stored on secure servers with encryption both in transit and at rest. We follow industry standards for data protection, including regular security audits and staff training on privacy practices.

Thailand Data Protection Compliance

As a Thailand-based educational organization, we comply with the Personal Data Protection Act (PDPA). This includes obtaining proper consent for data processing and ensuring your rights under Thai privacy law are respected.

Data retention periods vary by information type. Program enrollment data is kept for seven years for educational records. Marketing consent information is deleted within two years of your last interaction with us.

International Data Transfers

Some educational tools and payment processors may transfer data outside Thailand. When this happens, we ensure adequate protection measures are in place, including contractual safeguards and compliance with Thai data export requirements.

Your Rights and Control

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this within 30 days in a readable format.

Correct Inaccuracies

Update incorrect information through your account settings or by contacting our support team directly.

Delete Your Information

Request deletion of your personal data, subject to legal retention requirements for educational records.

Restrict Processing

Limit how we use your information while maintaining essential program functionality and legal compliance.

Cookies and Website Technology

We use essential cookies for website functionality and optional analytics cookies to understand how our educational content performs. You can control cookie preferences through your browser settings.

Third-party services like video players or document viewers may set their own cookies. We've chosen providers that respect user privacy and offer their own opt-out mechanisms.

Third-Party Services

Our educational platform integrates with carefully selected third-party services for payments, email communication, and content delivery. Each service provider has been evaluated for privacy practices and contractually bound to protect your information.

Service Provider Categories

  • Payment processors for secure transaction handling
  • Email service providers for program communications
  • Cloud storage providers for educational content delivery
  • Analytics providers for website improvement

Changes to This Policy

Privacy practices evolve with technology and regulations. When we update this policy, we'll notify active users via email and post changes on our website with clear explanations of what's different.

Significant changes affecting how we use your information will require new consent. Minor updates for clarity or legal compliance will be communicated but won't interrupt your educational experience.

Privacy Questions and Concerns

Data Protection Officer: ThinkHub Connecto Privacy Team

Email: privacy@thinkhubconnecto.com

Phone: +66 56 000 478

Address: 11 Soi Mu Ban Latdarom 4/5, Bang Khu Wiang,
Bang Kruai District, Nonthaburi 11130, Thailand

We respond to privacy inquiries within 72 hours and work to resolve concerns promptly and transparently.